FREQUENTLY ASKED QUESTIONS

What is a Travel eSIM?

The Big Sky Travel eSIM is a digital SIM card you install by scanning a QR code. It gives you mobile data abroad without needing to insert a physical SIM or carry a WiFi device.

The Big Sky Travel eSIM works with OPENLINE and eSIM Capable phones. 

Please provide your phone model so that I can check the compatibility for you.

Thank you.

How do I use the eSIM?

It's super easy! Just buy via social media (in this chat) or buy it straight form our website. Once purchased, you will receive the QR code via email, scan it on your phone, and you're ready to go online abroad.

I can assist you in booking. Please give me your details: 

 Is my phone compatible with eSIM?

Most newer phones are eSIM-compatible, like iPhone XS and up, Samsung Galaxy S20 and up, and Pixel 3 and up. 

Kindly send us your phone model and we’ll check for you. 

Do I need to remove my SIM card?

No need! You can keep your regular SIM and use the eSIM for mobile data while you're abroad. 

Will it work in my destination?

Our Travel eSIM is compatible with most countries worldwide, providing seamless connectivity across multiple destinations. Just let us know where you're going and we’ll recommend the best plan for that country.

Can I use it for hotspot or tethering?

Hotspot or tethering may work in some countries, but it’s not guaranteed because of restrictions set by local network providers.

Is this cheaper than roaming?

Yes! Travel eSIM is much more affordable than roaming. Our data plans give you more control and savings. Plus, there is no risk of bill shock because you pay for what you will use. 

Can I use this for long trips, or if I work abroad?

Yes, this works for long trips abroad.

May I know which country you are going to so that I can better assist?

 Will this work if my phone is locked?

We recommend using an open-line phone for the best experience. Locked phones may have network restrictions that can limit eSIM compatibility.